It is quite simple to connect to FIXStatus, there are 3 ways, 1. Fixstatus has several apis and developer section to send created orders from the dms to fixstatus, 2. we have a virtualprinter, so each order that is printed with a special fixstatus driver it will create orders. 3. You can create orders manually by web or mobile in simple and easy steps.
We have huge experience as we were born from a quality assurance consultancy & call center, we have more than 10 years in experience measuring the quality of several car shops and through this time we have seen the evolution and requirements of several of our clients and mainly in the customer service departments, through this process we developed an easy and affordable set of tools to keep in touch in a simple and professional way with clients, maintaining them calm and informed in the whole repair process and getting them to trust your workshop again.
FIXstatus has the versatility to setup in different styles and standards, FIXstatus also helps shops achieve costumer service certifications like Kaizen through our knowledge by certifying ourselves in the ISO20000, it adapts, to your workflow and you can set your own statuses and filters to update clients in your terms & also set your own appointments preferences.
Absolutely, FIXstatus can work together with any system, it can interconnect to send information and keep on delivering the same connected experience to your customers.
Yes, our platform has been developed in a way we can to create your own automotive group or repair shop app, powered by the FIXstatus set of tools.
Use our Contact section with you information and request and with much pleasure our PR Team can get back to you as soon as possible